Privacy Policy

Last Updated: 01/06/2025
Website: www.naivedyaayurveda.in
Owner: Naivedya Ayurveda

At Naivedya Ayurveda, we value the privacy of our website visitors, patients, and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

What Type of Information Do We Collect?

We collect two types of information:

a. Non-Personal Information

This includes browser type, device information, IP address, and site usage data collected via cookies and analytics tools. It helps us understand how users interact with our website and improve performance.

b. Personal Information

This includes:

Full name
Contact information (email, phone, address)
Date of birth
Medical history or health-related data (only if you voluntarily provide it through forms)
Appointment and service details
Payment and billing information (we do not store card details)

How Do We Collect Information?

We collect personal and non-personal information through:

Online forms (e.g., appointment booking, contact forms)
Newsletter subscriptions
Cookies and tracking tools (Google Analytics, Wix tools)
Direct communication via email, phone, or WhatsApp
Third-party apps integrated into our website

Why Do We Collect This Information?

We collect this information to:

Provide and operate our Ayurveda health services
Schedule appointments and consultations
Respond to inquiries and provide customer support
Send updates, health tips, or promotional emails (only with your consent)
Monitor website performance and improve user experience
Comply with legal or regulatory requirements

How Do We Store, Use, and Share Your Information?

Our website is hosted on the Wix.com platform. Wix provides us with the online platform to showcase and offer our services. Your data may be stored through Wix’s data storage, databases, and applications. They store your data on secure servers behind a firewall.

We may also store data in encrypted formats or secure offline records at our clinic for medical or billing purposes.

We do not sell your data. We may share your information with:

Healthcare professionals in our clinic (only with your consent)
Payment gateways to process transactions
Service providers (e.g., email/SMS tools) under confidentiality agreements
Legal authorities if required by law

How Do We Communicate with Our Visitors?

We may contact you to:

Confirm appointments
Respond to inquiries or feedback
Share health content, clinic updates, or newsletters (if subscribed)
Resolve any issues or disputes

This communication may be via email, phone, WhatsApp, or SMS based on the information you provide.

How Do We Use Cookies and Tracking Tools?

Our website uses cookies to:

Provide a smoother user experience
Understand user preferences and website performance
Improve website layout and content

You can modify your cookie settings through your browser. Blocking cookies may affect some site functionalities.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. We recommend checking this page regularly.

Contact Information

If you have any questions about this policy or wish to exercise your rights regarding your personal information, please contact:

Naivedya Ayurveda

Sahrudaya Naivedya Ayurvedic Hospital

Near Bus Stop, Anjumuri, Ponnurunni, Vyttila, Ernakulam, Kerala 682019
📧 Email: naivedyaayurveda@gmail.com
📞 Phone: +9194965 73926